A case study is an interpreted narrative account of decision-making, or the unfolding of some other social action in an organization, community, or other social unit. The aim is to support or develop one or more generalizations about individual or group behavior or other social phenomena.
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Crowe, Cresswell, K., Robertson, A., Huby, G., Avery, A. J., & Sheikh, A. (2011). The case study approach. BMC Medical Research Methodology, 11(1), 100–100. https://doi.org/10.1186/1471-2288-11-100
Flyvbjerg. (2010). Five Misunderstandings About Case-Study Research. SAGE Qualitative Research Methods, 12(2), 219–245. https://doi.org/10.1177/1077800405284363