Early Bird Registration
January 8 - February 18, 2018
February 19 - April 2, 2018
April 11-13, 2018
What can a four-hundred-year-old pedagogical paradigm teach us about 21st century online learning? You might be surprised! The Ignatian (or Jesuit) Pedagogical Paradigm is more relevant than ever in our tech-driven age, because it puts the student first. Come learn how the principles of Context, Experience, Reflection, Action, and Evaluation were applied to create a successful online library orientation that meets students where they are.
Ask Me Anything!: Reaching Out to Online Students in Higher Education Through Librarian-Led Virtual Office Hours
Jennifer Rempel, Athabasca University
Need a new way to encourage off-campus students to take advantage of your library's reference services? Want to reach out to your patrons instead of waiting for them to come to you? Offering students a "virtual" office space in which to casually and anonymously ask for research help could be what you're looking for. This paper will describe the results of one distance education institution's six-month pilot program offering once-weekly, librarian-led virtual office hours. Learn about what worked, what didn't, and how we plan to move forward.
Assessment, Analytics, and Analysis: Demonstrating the Impact of LMS Embedded Librarians on Student Learning
John Burke, Beth Tumbleson, Jessica Long
Miami University Regionals
The Ithaka S&R US Library Survey 2016 documents that library directors are committed to supporting teaching and learning services in terms of staffing and budget. They are equally committed to supporting student success, but find it difficult to articulate the library’s contribution. LMS embedded librarians are able to assess and validate the library’s contribution. Through a study conducted in 2017, embedded librarians explored the correlation between student success and information literacy instruction, using a rubric to assess student research papers and bibliographies and viewing course analytics. Assessment methodology, challenges, and discoveries from this and other research will be shared.
Bridging the Gap: Information Literacy and Learning in Online Undergraduate Courses
Wei Zakharov, Purdue University
This study investigates undergraduate students’ perception of the importance and their awareness of libraries’ services for online learning, challenges of using information to complete course assignments, and the ability to gather and evaluate information to complete online coursework. The findings contribute to four aspects of the Libraries’ programmatic efforts to support undergraduate students taking online courses. These include showing a need for IL, helping students stay connected to resources and support, pedagogic strategies, and strategically targeting courses.
Bringing Scale and Structure to the Online Information Literacy Program
Nick Faulk, Champlain College
This case study will provide insights into how one library scaled and structured their information literacy program for their rapidly growing online learning division. Particular attention will be paid to strategies for reaching learners who bypass portions of the Liberal Studies requirements and techniques for designing assessable, sequenced modules taught by the instructor of record instead of an embedded librarian.
"But This is How We've Always Done It": Overcoming Resistance to Change in the Quest to Support Distance Learners
Mia Breitkopf, The College at Brockport, State University of New York
"But this is how we've always done it." "We already tried that." "That won't work here." Sound familiar? Are you hearing "no" too often? The Association of College and Research Libraries' Standards for Distance Learning Library Services demand that we collaborate across our institutions to advocate for a culture of support for distance learners. But this can feel like an uphill battle. Learn about resistance to change, and how you can turn "no" to "yes" by using specific leadership and project management techniques.
Delivering a Collaborative Faculty Orientation to Off-Campus and International Campus Locations
Susan A. Mee, Cheryl A. Herdklotz, Anne Canale
Rochester Institute of Technology
Following in the same tradition of seamlessly providing access to library resources to our remote users, our campus has now taken the next logical step in also providing an orientation for new faculty teaching online as well as those teaching at our international campus locations. Without this type of orientation program, new faculty often feel isolated and left to navigate various systems, including library resources, the learning management system; student information systems; early alert tools; etc., completely on their own. Providing an orientation to this audience helps bring them together and allows them to acclimate to the various campus systems in an easier and much-less frustrating manner.
Developing an Online Toolkit to Promote Business Information Literacy in Higher Education
Angie An, Stephanie Quail
This case study highlights the user assessment techniques two academic business librarians employed to create a toolkit of online micro-learning supports to increase students’ business information literacy skills at their institution. Determined to make the toolkit engaging, relevant, and student-centered, the librarians conducted faculty and student needs assessments, focus groups, usability tests and established a student review group. Participants will learn about the user-centered approach the librarians engaged with when planning and developing the toolkit, while also gaining insight into how they used findings from their research to develop tailored micro-learning supports such as instructional videos and PDF resources.
Do Distance Students Conduct Research Differently? A Comparative Study and Qualitative Exploration
Danielle Skaggs, West Chester University
Are you curious whether studies of students’ research process being conducted with traditional, on campus populations apply to your distance students? To find out at one public master’s-granting university, a survey that had previously been run with traditional, on campus students was run with distance students. Then 20 distance students were interviewed about their research process and frustrations. While an overall positive experience, this research highlighted some needed changes in our library, which we’ve begun to address.
Framework + Digital Badges = Online Instruction for Today
Amanda Ziegler, University of West Florida
Designing information literacy modules hosted in the LMS from the ground up with the ACRL Framework for Information Literacy allows librarians to teach and reach students both within coursework and independently. By using digital badges to track student progress through a holistic and complete curriculum that tackles the core ideas represented by the Framework and the tasks and topics that are important to students. Learn about the process of developing the modules, and how to modify this process for your own use, as well as discover the best tools for instructional design and digital badging.
Going the Distance for Grads: What Online Graduate Students Want from the Library
Susie Skarl, Darcy Del Bosque
University of Nevada, Las Vegas
How do you know if your online graduate students know about the library, its services, and resources? Do they feel confident in their abilities to do research and do they know where to go for help? By surveying all types of graduate students, we were able uncover if distance users had unique needs and were able to use these results to collaborate with faculty and campus instructional designers to improve access to the library. Findings are linked to the Association of College and Research Libraries’ Standards for Distance Learning Library Services.
“I wanna be in the room where it happens”…Using Curriculum Mapping to Support the Information Literacy Goals of Online Programs
Amanda Ziegler, University of West Florida
How can we ensure that we as librarians are present in the courses where our students need us most? Curriculum mapping can seem overwhelming and unwieldy, but it can be adapted to a more utilitarian format to help connect with and establish relationships with students and faculty in online programs in the hopes of expanding formalized online instruction. In order to provide service excellence to their institutions, librarians can use curriculum mapping to target their outreach and instruction for maximum impact.
Implementing a Proactive Chat in an Academic Library
Lydia L. Pyburn, University of Texas at Arlington
Proactive chat widgets can help to increase chat usage for libraries. Implementing it for the library can help to reach users at the point when they need help. Learn how one academic library implemented a proactive chat widget on their website, library catalog, and their databases. This paper will cover the successes and challenges of reviewing several proactive chat software considered for implementation, the collaboration of departments within to test and launch the widget, analyzing chat transcripts for coverage and training, and roles of the different departments staffing the chat service.
In Seven Countries and Six Time Zones: Working Together Across the Globe to Serve Our Students
Holly Hubenschmidt, Emily Scharf
At our university, solo librarians staff libraries on six campuses in Africa, Europe, and Asia. On main campus, ten librarians work at a traditional library while striving to serve our faculty and students worldwide at US metro, military, and international campuses, as well as online. To ensure consistency for our users, we have constructed a network to communicate and collaborate. We meet as a large group monthly, collaborate on projects, and more. This presentation will discuss how we built this network, challenges to communication, and the benefits of tapping into the diversity and expertise of librarians around the world.
Is the Medium the Message?: Examining Transactions Conducted via Text in Comparison with Traditional Virtual Reference Methods
Tara Mawhinney, Svetlana Kochkina
Is the medium the message? Does the type of question users have influence the method of communication they choose? After this session, you will find out what a large academic library discovered about their users from evaluating their pilot texting service. This session will help you to learn how to choose from the variety of mediums (chat, email, and text) available for virtual reference service. If you are considering expanding or reducing your current virtual reference service, join this session to learn about the differences between the questions asked through these different mediums.
It's a Win-Win-Win: Using Human Peer to Peer Networks to Reach Learners Where They Are
Stacey Brownlie, University of Maine System
Are you interested in participatory learning and peer learning theory? Could your institution or department benefit from value-added ways to market library resources and librarian expertise to your distance learners? This session will present a case study of a pilot program to collaborate with a writing center coordinator and instructional design team, with the goal of cross-training virtual writing tutors in baseline research skills and together obtaining CRLA certification.
Library / Advising Team Collaboration to Document the Student Experience
Brian Ryckman, Southern New Hampshire University
With students having several avenues of support at the university, it is important that each department provide a cohesive and consistent message. This paper will identify how the library and advising staff intersect in their efforts to assist students, where the two teams differ and how they converge in their efforts, and how to foster communication and collaboration to promote student success.
Library Connection: Making Online Students Feel At-Home in the Library
Victoria Raish, Anne Behler
Penn State University
Want to include an active learning experience in an orientation format? Need to figure out how to balance scaling instruction and personalized feedback? This session will focus on a program known as library connection. This is a virtual orientation for online students offered as a series of digital badges. The process of creating and identifying learning outcomes, partnering with faculty to support the orientation, assessing student work, and iterating on the current design will be covered in this session. Participants will see interesting data and come away prepared with a plan to institute a similar initiative at their university.
Library Instruction in the Learning Management System: Supporting Student Success in the First-Year Experience
Francesca Marineo, Qingmin Shi
Nevada State College
Thinking of moving away from the one-shot and into the learning management system (LMS)? Afraid to transition your instruction from in-person to online? Look no further! This presentation will discuss the collaboration of an instructional design librarian and quantitative analyst to integrate and assess an information literacy module in the LMS for a first-year experience course. From designing the module and getting faculty buy-in to demonstrating the module’s positive (and significant!) impact on student success, this session will provide you with the tools you need to successfully integrate your library instruction into the LMS!
Mind the Gap! Making the Leap to Reach Distance Students Through On-Campus Events
Melody Diehl Detar, Regent University
Rethink your “library as place” to digitize events that reach your students across the world! This session will review the journey of reshaping an event, once held only on campus, to include distance students. It will explore the impact of outreach events and describe logistics involved in re-imagining an event, marketing methods and creative workarounds for challenges unique to an online environment. The speaker will apply personal experience to spark ideas about how librarians can re-envision different events to provide excellent services to their online students.
Mortal or Moodle? A Comparison of In-Person vs. Online Information Literacy Instruction
Emily Gorman, University of Maryland, Baltimore
Catherine Staley, Loyola University, Maryland
Find out how on-campus students feel about online learning! Join us as we explore the effectiveness of in-person vs. online instruction methods to teach library research skills to upper-level undergraduates, as measured by performance on a literature review assignment. We will also discuss the students’ preferences for online or in-person instruction for library-taught material as reported through an anonymous survey.
On the Edge: How to Provide Course and Program-Integrated Library Support Without Being Embedded
Liz Johns, Sara Oestreich
Johns Hopkins University
We are asked to provide a large amount of library support to one of our fully online programs. They love us! The problem is -- they don’t want to embed us. Over time, we have created what we call a ‘halo’ of library services that support students at point of need, but do not require us to be embedded into their course management software. Students are at the center of the plan, with a focus on collaborative teaching and reflection. This paper will help librarians think about how they can provide curricula-connected, innovative services even when they are not fully embedded.
Showing Students We Care: Using Empathetic Marketing to Ease Library Anxiety and Reach Distance Students
Carrie Girton, Miami University Hamilton
“3 research papers due next week. Minimum of 25 total sources needed. Feeling overwhelmed? The librarian can help!” Empathetic marketing shows distance students ways that library services and staff can meet their core emotional needs. Meeting these needs assists in building connections between students and the library staff, helps ease library anxiety, and provides information about library services in new ways. Join us as we discuss ways that libraries can incorporate empathetic marketing to reach distance students.
Student-Staffed Virtual Reference Services: How to Meet the Training Challenge
Kathryn Barrett, Amy Greenberg
Scholars Portal, Ontario Council of University Libraries
Become a confident virtual reference trainer! In a changing environment where student workers are increasingly taking on chat reference responsibilities, training is more essential than ever to ensure that service quality standards are met. Join experienced trainers as they discuss students workers’ unique training needs and share virtual reference training best practices. Learn from a longstanding training program that prepares large cohorts of library school students to provide reference and research services each year. You’ll take away techniques to improve your own training program!
Supporting Student-Led Content Creation in the Distance Learning Environment with LibGuides CMS
Jeffrey M. Mortimore, Ruth L. Baker
Georgia Southern University
LibGuides CMS provides a flexible platform for supporting student-created work in the distance learning environment, including profiles, blogs, and html/scripting projects. This session explores how presenters opened up the LibGuides CMS platform to host collaboratively developed course content and student projects grounded in metaliteracy concepts embedded in the ACRL Framework for Information Literacy. Faculty and students are invited onto the platform as content creators and editors, while librarians provide instruction and technical support. Presenters will discuss practical, pedagogical, and technical considerations for supporting student-created content on LibGuides CMS, including access control and student privacy.
To Infinity and Beyond: Reducing Textbook Costs Through Librarian/Faculty Collaborations
Sandy Avila, Christina C. Wray
University of Central Florida
Librarians and Faculty have a shared goal to reduce textbook costs by finding alternative ways to provide the same quality content, but at a price students can handle. One way to accomplish this is by utilizing electronic and open resources. This session will provide guidelines for librarians supporting faculty during this transition. Participants will learn how to collaborate with faculty to identify resource needs, evaluate when to utilize open textbook options, techniques to help reticent faculty make a smooth transition, and tips on how to support student access throughout the course.
Two Decades of Learning in 45 Minutes!; A Systematic Review and Discussion of the Research on Marketing Library Services to Distance Students
Maria Brahme, Pepperdine University
This paper presents a systematic literature review of research conducted on marketing library resources to distance students. Presenters' findings will synthesize research conducted in the last two decades on this critical topic. Numerous studies have been published in this area, creating a need to critically review and benchmark findings. Librarians need to have a comprehensive picture of what has been learned in order to choose tools that allow effective communication with their distance constituents. Moreover, in order to develop robust innovative approaches, a clear understanding of advantages and drawbacks of prior discoveries is essential.
Two Thousand Students, One Librarian: Balancing Depth and Breadth of Library Instruction for Distance and Online Students
Lindley Homol, Northeastern University
Have you created asynchronous tutorials for distance learners, but want to create deeper learning opportunities? Have you embedded librarians in several distance courses, but wonder how to scale classroom instruction? Learn how a librarian for a graduate-level Education program of distance and online learners balanced the competing demands of depth and breadth of research instruction and the tools and technology used to do so.
Using a Library Learning Object Repository to Empower Teaching Excellence for Distance Students
Lisa Becksford, Stefanie Metko
Are you interested in creating new programs or services for distance learners, but are unsure of where to start? Come hear how librarians at one research university created a learning object repository in response to student and faculty needs. You’ll learn about challenges and opportunities encountered during the repository’s development as well as strategies for growing and marketing similar initiatives for distance students.
UX and Your Library: A Scalable Model
Natalie Haber, Steven Shelton
University of Tennessee at Chattanooga
Attend this how-to session to learn about the importance and usefulness of creating a model for ongoing user experience assessment at your library. If you’re looking for a rundown on a variety of tools that help gauge the usability of your website, this is the session for you. The presenters plan to demonstrate a number of free and low cost analytics software options to help you understand how patrons are using your website. Want to conduct your own user experience tests? This session will finish with an overview of common user experience testing techniques, approaches and best practices.
Virtual and Valued: A Review of the Successes (and a Few Failures) of the Creation, Implementation, and Evaluation of an Inaugural Virtual Conference and Monthly Webinars
Mollie Peuler, Central Piedmont Community College
Kelly McCallister, Appalachian State University
Are you interested in hosting online professional development opportunities—but intimidated? Fear not! Learn how a group of academic librarians from different institutions collaborated virtually to plan, market, host, and evaluate a series of online webinars and a virtual conference. Lessons learned from this project will be shared, including successes to build upon as well as mistakes made along the way, along with the beginning ideas for future events. An emphasis will be placed on best practice in collaborative technologies and how to successfully market a conference to solicit national attendance.
When Online Instruction Doesn’t Measure Up: How Can You Tell, and What Should You Do?
Marcia Rapchak, Duquesne University
How do you know your online instruction matches the service level of your face-to-face instruction? What if your online instruction misses the mark? At [institution], instruction assessment for a one-credit, required course occurs at a variety of levels, both programmatic and individual. Our assessment results revealed some major gaps in the experience for students who took the course online versus those who took it face-to-face. This presentation will provide ways to measure your online instruction, and ways to make it as effective as (if not more effective than!) your face-to-face instruction.
Where in the World is My Librarian? Creating Cross-Campus Collaborations to Seamlessly Connect with Students When Librarians, Students, and Faculty are in Different Locations
Liz Johns, Toni Ungaretti, Carrie Price
Johns Hopkins University
Support for distance ed programs is often provided at a central location, with librarians and faculty at a home campus, with students in disparate areas. However, the model at one university required librarians, faculty, and students to all be in different locations, making library collaboration and support somewhat more challenging. This paper will present the strategies used to create a web of support that crosses campuses, and disciplines and meets the unique needs of full-time medical professionals engaged in a part-time online master of education program.
Working Out the Bugs: Piloting Library Instruction in an Online Entomology Graduate Program
Andrew J. Cano, University of Nebraska-Lincoln
Are you tired of library instruction being front loaded in the first few weeks of students’ academic experience? Have you wondered how you can foster active learning throughout an academic program? Do you just want to promote information literacy while studying insects? If you answered “yes” to any of these questions, then come learn about how a state university’s Virtual Learning Librarian helped design an online information literacy curriculum for a graduate Entomology program, the impact of this curriculum to-date, and how this curriculum is promoting active learning in the virtual classroom.
Audience: Some experience in the topic
Track: Teaching & Learning
Tags: Instruction, Instructional Design